7p77p Privacy Policy — How We Handle Your Data
At 7p77p, we treat your personal information with the utmost care. This Privacy Policy explains exactly what data we collect, why we collect it, how it is used, who we share it with, and what rights you have over your own information. We are committed to transparency, security, and your trust.
All data transmitted between your device and 7p77p servers is protected by TLS 1.3 encryption. Your personal details, payment information, and account credentials are never sent in plain text.
7p77p does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used solely to operate and improve your experience on the platform.
Registered players have the right to access, correct, export, and request deletion of their personal data at any time. Contact our support team at [email protected] to exercise any of your data rights.
We use strictly necessary cookies to keep you logged in and essential analytics cookies to understand platform performance. We do not use intrusive third-party advertising cookies or cross-site tracking pixels.
We keep your data only as long as is necessary for the purposes it was collected, or as required to meet our legal and regulatory obligations. Account data is reviewed and purged on a rolling 7-year schedule post-closure.
Identity documents submitted for KYC verification (NID, passport, proof of address) are stored on encrypted servers with access strictly limited to authorised compliance staff. Documents are never shared with game providers.
This Privacy Policy ("Policy") describes how 7p77p ("the Platform", "we", "us", "our") collects, processes, stores, and protects personal information provided by users ("you", "the Player") when accessing or using any feature of the 7p77p platform, including the website, mobile-optimised interface, casino games, sportsbook, live chat support, and payment services. This Policy applies to all registered players and unregistered visitors alike.
By using the 7p77p platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform immediately. This Policy should be read alongside our Terms & Conditions and Responsible Gaming policy, which together form the complete agreement governing your relationship with 7p77p.
1. Information We Collect
7p77p collects personal information through several channels: directly from you when you register an account or contact support, automatically through your use of the platform, and in limited circumstances from third-party verification and payment providers. The categories of information we collect include the following:
Information You Provide Directly
- Registration Data: Full legal name, date of birth, residential address (city, district — e.g., Dhaka, Chittagong, Sylhet, Khulna), email address, and mobile phone number.
- Identity Verification Documents: National Identity Card (NID), passport, driving licence, or equivalent document submitted for KYC compliance purposes.
- Proof of Address: Utility bills, bank statements, or equivalent documents issued within the last three months.
- Payment Information: Mobile wallet account numbers (bKash, Nagad, Rocket, Upay) and bank account details (Dutch-Bangla Bank, BRAC Bank, etc.) used for deposits and withdrawals. We do not store full Visa or Mastercard numbers; card processing is handled by our PCI-DSS compliant payment partners.
- Support Communications: Content of messages, emails, and live chat transcripts when you contact our support team.
- Responsible Gaming Preferences: Deposit limits, cool-off settings, and self-exclusion requests you submit through the platform.
Information Collected Automatically
- Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and time zone (Bangladesh Standard Time, UTC+6).
- Usage Data: Pages visited, game sessions played, bets placed, session duration, click patterns, and feature interactions.
- Transaction Data: Complete history of deposits, withdrawals, bonuses credited, and bet settlements associated with your account.
- Cookie Data: Session identifiers, authentication tokens, and analytics event data as described in the Cookies section below.
- Geolocation: Approximate geographic location derived from your IP address. We do not collect precise GPS coordinates unless you explicitly grant permission.
7p77p collects only the personal data that is genuinely necessary to provide our services, comply with legal obligations, and protect the security of the platform. We do not collect data speculatively or beyond what is required for a clearly identified purpose.
Information from Third Parties
In limited circumstances, 7p77p may receive personal information about you from third parties, including:
- Payment Providers: Transaction confirmation data from bKash, Nagad, Rocket, Upay, and banking partners to verify that deposits and withdrawals have been processed correctly.
- Identity Verification Services: Results of automated document and biometric checks from KYC service providers we engage for compliance purposes.
- Fraud Detection Partners: Risk scores and device fingerprint data from fraud prevention services used to protect the platform and its users.
- Analytics Providers: Aggregated, anonymised performance data from web analytics tools we use to understand platform usage patterns.
2. How We Use Your Information
The personal data we collect is used for the following clearly defined purposes. We only process your data where we have a lawful basis for doing so — typically your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests in operating a safe and fair platform.
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account Creation & Management | Registration data, contact details | Contract performance |
| Identity & Age Verification (KYC) | Identity documents, date of birth | Legal obligation (18+ enforcement) |
| Processing Deposits & Withdrawals | Payment details, transaction history | Contract performance |
| Fraud Prevention & AML Monitoring | Device data, IP, transaction patterns | Legal obligation & legitimate interest |
| Customer Support | Support communications, account data | Contract performance |
| Responsible Gaming Tools | Gaming history, self-exclusion preferences | Legal obligation & your consent |
| Platform Analytics & Improvement | Usage data, device data (anonymised) | Legitimate interest |
| Promotional Communications | Email address, betting preferences | Your consent (opt-in only) |
7p77p does not use your personal data for automated decision-making that produces significant legal effects without human review. Where automated processes flag an account for investigation (for example, fraud detection systems), a trained compliance team member reviews the flagged case before any action is taken on the account.
If you have opted into promotional communications, you may receive emails or on-platform notifications about bonus offers, seasonal promotions (such as BPL cricket season specials, Eid promotions, or Pohela Boishakh offers), and platform updates. You may withdraw this consent at any time by contacting our support team or using the unsubscribe mechanism included in every promotional email.
3. Data Sharing & Third Parties
7p77p does not sell, rent, or trade your personal information. We share data with third parties only in the following limited and controlled circumstances:
Service Providers & Technology Partners
We engage carefully selected third-party service providers who process personal data on our behalf, strictly under data processing agreements that require them to protect your data and use it only for the purposes we specify. These include:
- Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed studios receive only the minimum session data required to operate game rounds (session token, bet amounts). They do not receive your name, NID, or payment details.
- Payment Processors: bKash, Nagad, Rocket, Upay, and partner banks receive only the transaction-specific data required to process your deposit or withdrawal request.
- KYC & Identity Verification Partners: Third-party verification services receive your identity documents solely for the purpose of confirming your age and identity. Their use of your data is strictly limited by contract.
- Fraud Prevention & Security Vendors: We share device fingerprint and behavioural data with fraud detection partners to protect the platform and your account from unauthorised access and financial crime.
- Cloud Infrastructure Providers: Our platform is hosted on secure, enterprise-grade cloud infrastructure. Data is stored in encrypted form and access is restricted by role-based access controls.
Legal & Regulatory Disclosures
7p77p may be required to disclose personal data to law enforcement agencies, regulatory authorities, or courts where we are compelled to do so by applicable law, court order, or regulatory requirement. We will inform you of such disclosures where we are legally permitted to do so. We apply AML (Anti-Money Laundering) monitoring to all financial transactions on the platform, and may be obligated to file reports with relevant financial intelligence authorities without notifying the account holder if doing so would prejudice an active investigation.
No Cross-Border Transfers Without Safeguards: If personal data is transferred to service providers located outside Bangladesh, 7p77p ensures that appropriate contractual protections are in place to maintain data security standards equivalent to those applied within Bangladesh. Players whose data is subject to such transfers will be informed if legally required.
4. Cookies & Tracking Technologies
7p77p uses cookies and similar tracking technologies to enable essential platform functionality, maintain your logged-in session, and collect anonymised analytics data. We do not use advertising cookies, cross-site tracking pixels, or third-party audience profiling technologies.
Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Maintain your login session, CSRF protection, load balancing | Session (deleted on browser close) |
| Functional | Remember your language preference, game lobby layout, and responsible gaming settings | Up to 12 months |
| Analytics | Anonymised page view counts, feature usage, error logging to improve platform performance | Up to 13 months |
| Fraud Prevention | Device fingerprint tokens used by our fraud detection system to identify suspicious login patterns | Up to 24 months |
You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your 7p77p account and accessing core platform features. Disabling functional cookies will mean the platform cannot remember your preferences between sessions. Analytics and fraud prevention cookies can be disabled without affecting your access to the platform, though doing so may reduce our ability to detect and prevent fraud on your account.
5. Data Retention & Storage
7p77p retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes that may arise. Specific retention periods are as follows:
- Active Account Data: Retained for the full duration of your registration and for seven (7) years following account closure, in accordance with standard financial record-keeping requirements.
- KYC Verification Documents: Retained for a minimum of five (5) years from the date of submission or from account closure, whichever is later, to comply with AML record-keeping obligations.
- Transaction Records: Full transaction histories are retained for seven (7) years in line with financial compliance requirements.
- Support Communications: Live chat transcripts and email correspondence are retained for three (3) years from the date of the interaction.
- Analytics Data: Anonymised and aggregated analytics data may be retained indefinitely as it cannot be used to identify any individual.
- Self-Exclusion Records: Records of self-exclusion requests are retained for the lifetime of the exclusion period plus five (5) years following its expiry, to prevent re-registration during an active exclusion period.
All personal data is stored on encrypted servers. Access to stored personal data is restricted to authorised 7p77p personnel who require it to perform their job functions. We conduct regular internal audits to ensure data is not retained beyond the periods set out above and to confirm that access controls remain appropriate.
6. Security Measures
The security of your personal data is a core operational priority for 7p77p. We implement a layered security architecture that combines technical, procedural, and physical controls to protect your information from unauthorised access, disclosure, alteration, and destruction.
TLS 1.3 in-transit encryption, AES-256 at-rest encryption for all stored personal data, multi-factor authentication (MFA) for staff platform access, role-based access control (RBAC), real-time intrusion detection, daily automated security patching, and penetration testing conducted at least annually by an independent security firm.
Despite our extensive security measures, no system can guarantee absolute security. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 7p77p will notify affected players via their registered email address without undue delay, and will take all available remedial steps to contain and address the breach.
You play an important role in protecting your own account security. Use a strong, unique password for your 7p77p account, enable two-factor authentication if it is available to you, and never share your login credentials with anyone. 7p77p staff will never ask for your password via any communication channel.
7. Your Privacy Rights
As a registered player on the 7p77p platform, you have meaningful rights over your personal data. These rights can be exercised at any time by contacting our support team at [email protected]. We aim to respond to all data rights requests within 30 days of receipt.
To exercise any of the above rights, send a written request to [email protected] from the email address registered to your 7p77p account. We may need to verify your identity before processing the request to ensure that data is not disclosed to unauthorised parties. There is no charge for exercising your data rights in most circumstances.
8. Changes to This Policy
7p77p reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. When we make material changes to this Policy, we will notify registered players by sending a notification to their registered email address and by posting a prominent notice on the 7p77p platform for a period of at least 30 days following the change.
The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the 7p77p platform following the publication of any revised Privacy Policy constitutes your acceptance of those revisions.
Previous versions of this Privacy Policy are archived and can be provided upon written request to [email protected]. If you have any concerns about changes made to this Policy, please contact our support team before continuing to use the platform.
Questions About This Policy: If you have any questions, concerns, or complaints about how 7p77p handles your personal information, please contact our Data Protection team directly at [email protected]. We take all privacy-related enquiries seriously and aim to provide a substantive response within 5 business days (Bangladesh Standard Time, UTC+6).
Confident in Our Privacy Commitment?
Now that you understand how 7p77p protects your data, explore everything the platform has to offer — cricket betting, live casino tables, slots, and instant BDT payouts via bKash and Nagad.